Contextual design (CD) is a user-centered design process developed by Hugh Beyer and Karen Holtzblatt. It incorporates ethnographic methods for gathering. Karen Holtzblatt, Hugh Beyer, A tool supporting capture and analysis of field research data using the contextual design methodology, CHI ‘ The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems.

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Contextual Design – InContext Design

See and discover other items: It reveals the formal and informal workgroups and communication patterns critical to doing the work. Although based on theories from several disciplines, including anthropology, psychology and design, Contextual Design was designed for practical application with commercial design teams. Morgan Kaufmann; 1 edition September 15, Language: Portion of Holtzblaht Sequence Model. Verbal Reports as Data.

Contextual design – Wikipedia

Would you like to tell us about a lower price? However, the context in which Contextual Design is used does change and that is likely to drive changes in how the process is used. Karen Holtzblatt and Hugh Beyer also provide a short description of the history of contextual design. This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations.

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Contextual design

To create yoltzblatt successful product, first be aware of users’ work practice and design for it explicitly. Amazon Restaurants Food delivery from local restaurants. Preece What a wonderful lucid and succinct description of a contextual design.

Visioning sets the project direction and defines what kind of solution to provide. A Contextual Design team invents these solutions through visioning.

Training your team can be a key part of our value to you. Modified contextual design as a field evaluation method.

Paper prototyping develops rough mockups of the system using notes and hand drawn paper to represent windows, dialog boxes, buttons, menus, and the other user interface elements the customer will use. The expectation at the outset of new concept development is that the resultant products will actively transform the way people live, and will become holtzblat new habit.


In visioning, a cross-functional team comes together to create stories of how new product concepts, services, and technology can better support the user work practice. This aspect of Contextual Design leverages the work of earlier ethnographic methodologies Garfinkel but extends it in important ways. Please try again later.

New directions in youth development: Consolidated work models bring together each different type of work model separately, to reveal common strategies and intents while retaining and organizing individual differences. This method seems to be a particularly worthwhile addition to the literature. Contextual Design has primarily beyre used for the design of computer information and IT systems, including hardware Curtis et al and software Rockwell In visioning, the team uses the consolidated data to drive conversations about how to improve users’ work by using technology to transform the work practice.


Their use is becoming more widespread, though with mixed success.

Storyboards work out the details of the vision, guided by the consolidated data, using pictures and text in a series of hand-drawn cells. ComiXology Thousands of Digital Comics. Copyright terms and licence: Any good design considers the system and its impact on users as a whole: Would Amazon attribute the success of the Kindle to their great innovation process, or a great idea with surreptitious market factors?

You need this book.

This is quite a useless book about an otherwise interesting subject. Consolidation brings data from individual customer interviews together dezign the team can see common pattern and structure without losing individual variation.

Rough paper prototypes of the hoktzblatt design test the structure of a User Environment Design and initial user interface ideas before anything is committed to code. The Kindle edition is laden with typos and editing errors.